Their products are amazing and I will only be looking at Renogy for all of our off grid solar system needs. Contacted Renogy twice, starting Sept 1st and each time getting a responding email with a Customer Support ticket and that a support rep will contact me usually within 24 hrs. Any modified products received will be returned to you at your expense. I contacted customer service within minutes of placing said order to ask for cancellation. Home Solutions. Shop now. Due to Covid-19 , you may experience long wait times trying to reach a customer service … Contact Renogy Solar Canada. Login Sign up. Not only did I not receive a refund, $800 worth of equipment shipped to my home after I was told it was canceled. Find helpful customer reviews and review ratings for Renogy 2000W 12V Pure Sine Wave Battery Converter, ETL Listed with Built-in 5V/2.1A USB port,and AC Hardwire Port Solar Power Inverter at Amazon.com. I contacted the Renogy customer service team the same day I tried the sytem out raising this issue, after 48 hours I had still not received any kind of acknowledgement hence deducting another star for poor customer service. FREE SHIPPING! Exclusions may apply See Details. 114. Hear what 1328 buyers have to say | https://renogy.com. Nice equipment, poor customer service. FAQs. It doesn't take that long to upgrade a phone system. At least answer emails or tickets PLEASE. Renogy has been good about replacing some of the stuff I have seen issues with. Reviewed by Tim H. Tim H. Written by a renogy.com customer. Shop now. Hear what 1385 buyers have to say | https://renogy.com Renogy Solar Panels, Solar starter kit: Amazon.de: Garten Select Your Cookie Preferences We use cookies and similar tools to enhance your shopping experience, to provide our services, understand how customers use our services so we can make improvements, and display ads. See Details. Helpful? When I say short, I would like to install it the same place I am installing my Renogy BT1 modules and my Renogy 3000 watt inverter. 3 Stars. Energy and Power. Quality product!” -Steve Santagati. Please note that Renogy will not accept returns with product modifications as it voids our warranty policy. However, I am finding that their customer service is pretty poor. Knowledge base. Sent two emails to customer service. Want to get started with solar but don't know how? 2 Stars. Make your next outdoor activity a breeze with clean, convenient energy from a Renogy Phoenix 200 Power Station. Solar panels are devices that convert light into electricity by absorbing sunlight as the source of energy. About TrustSpot; Renogy. Previous page. Does Renogy offer decent customer support? Due to Covid-19, you may experience long wait times trying to reach a customer service agent as well as delays in shipment. Customer Service Representative Renogy. No contact and it now Sept 11th. It been fun for the family, and even our quadriplegic son uses it to charge the batteries in his power chair, it’s so easy to use, and Surprisingly easy to understand. Due to Covid-19, you may experience long wait times trying to reach a customer service agent as well as delays in shipment. A . 1 Star. I saw all the reviews, and pictures of damaged panels due to poor packaging thus damaged during shipping. Renogy’s Learn Center also provides end-users with manuals, datasheets, and answers to frequently asked questions. 615. Power is in our DNA. 5 Stars. Check ticket status. DIY Homemade Solar Panel from Scratch (25 minutes) learn share. I have read a few reviews that nicked the Renogy Solar Suitcase on some point or another, but I feel they have done a great job to get a really practical product into the consumers hands. They were more than happy to answer any questions I asked. Renogy Australia Customer Portal. Amazon.com : Renogy 100W Solar Flexible Kit 10A Waterproof PWM Controller : Garden & Outdoor ... Click here to make a request to customer service. Page 1 of 1 Start Over Page 1 of 1. Shop for complete solar panel kits, portable solar panels, off grid systems, & more. The Renogy Wanderer 10A solar charge controller integrates efficient PWM charging to increase battery life and improve system performance. Shipping FAQs 0. However, in doing research on Renogy across the web I found a significant number of complaints against Renogy’s support on Trustpilot and on their community forums stating that the company often does not respond to support inquiries. Shipping was fast and customer service has been great. Welcome . Please fill out the form below if you need assistance. Andrews.s2 started a topic 3 months ago New customer, off-grid cabin. The connection cable that comes with this battery monitor is short. Nada! 4 Stars. I really appreciate the customer service at Renogy. Real customer reviews of Renogy. 1328 Reviews. I found some great reviews of Renogy. Larry - La Verne, CA Click to play video . Renogy started as a small project by students at Louisiana State University. Customer service is not prompt with their response time. New support ticket . I was told it was canceled and that I would be refunded within 5 to 7 days. Read honest and unbiased product reviews from our users. Real customer reviews of Renogy. Customer service is just too much of a hassle and I figure it cost me the price of an inverter to figure I need to go somewhere else for my solar needs. Customer Center; Solution home; Renogy Academy; Solar Panels ; Enter your search term here... Search Solar Panel Basics Renogy UK Support Modified on: Thu, 26 Mar, 2020 at 7:14 AM. Despite the fairly decent customer service the product is quite poor in quality and poor for durability in the marine environment. I have not had an interaction with Renogy’s customer support myself. 150. BAD COMPANY, DREADFUL CUSTOMER SERVICE. Due to Covid-19 , you may experience long wait times trying to reach a customer service … To me, the instruction was not clear enough. Video Tips. 25:39 . Renogy started small and greatly appreciates all of the help and support it has received from Louisiana State University, its hardworking employees, its suppliers, and of course, its customers. Basic System Set-Up. Join the 23 people who’ve already reviewed Renogy. It has been 12 days... Can you hear the chirping... Chirp Chirp. Check ticket status. Enter your search term here... Search New support ticket . They have 1328 reviews on TrustSpot. Best customer service. Renogy Solar products sold by Renogy. If you have any questions regarding this product, please call us at 1 (909) 287-7111 or email support@renogy.com. Story Is one of innovation. Your experience can help others make better choices. Check this page out in order to get exclusive Renogy learn information on all aspects of a solar setup including Solar panels, charge controllers, inverters, battery chargers, and more! Jan 2018 – Present 2 years 4 months. Not impressed with Renogy tech support, though. 3.4 From 1 to 5. This is especially true of their knock-off semi-flexible panels. With full customer support, including lifetime expert advice, and a guaranteed low price, you can feel confident buying your Renogy from TinyHouseEssentials. THis is not like Renogy that I have dealt with. Ontario, Califorina. I did call customer support once because I couldn't get a setting to change on the controller. We're happy to answer questions or help you with returns. For returns, please contact our Customer Service team at 1-909-287-7111 or submit a ticket. Product Videos 5. 104. Average Rating: (5.0) out of 5 stars. Best customer service. But once past that it is all good to go. Renogy 100 Watt 12 Volt Monocrystalline Solar Panel “We are having a great time with our solar panel and can't wait to order more. Videos. How can we help you today? Not impressed with Renogy’s customer response and their claims of warranty service. Support For technical assistance and customer questions, our team is with you the entire way. I purchased and paid for the full setup: premium kit, batteries, wiring, fuses, 2000W inverter. FREE SHIPPING! There are also comments around the web … Exclusions may apply See Details. Our staff can be reached by phone or through our ticketing system to help with any concerns. Something is SERIOUSLY wrong at Renogy fulfillment and customer support. Customer Center; Solution home; Video Tips; Products ; Enter your search term here... Search Renogy Wanderer 10A PWM Charge Controller Renogy UK Support Modified on: Thu, 13 Aug, 2020 at 2:48 PM. 16 people found this helpful. Feedback Would you like to tell us about a lower price? They told me it would cost an extra $100 to ship USPS. Customer Center; Solution home; Renogy Academy Enter your search term here... Search Renogy Academy. Reviewed in the United States on March 12, 2019. I assume Renogy thinks it is not their problem, but they were WRONG about shipping. Education 4. Adventurer Charge Controller. Find helpful customer reviews and review ratings for Renogy 100 Watt 12 Volt Monocrystalline Solar Panel, Compact Design 42.2 X 19.6 X 1.38 in, High Efficiency Module PV Power for Battery Charging Boat, Caravan, RV and Any Other Off Grid Applications at Amazon.com. | Read 21-40 Reviews out of 23 Renogy is a renewable energy company that prides itself on supplying the highest quality solar products on the market today. Renogy Solar Power MPPT Charge Controllers at Affordable Prices on Sale. Reno Ron. Renogy Solar Basics. You can ship via FedEx to a U. S. Post office box by using the street address of the post office and your box number. See more . Renogy 100 Watt 12 Volt Monocrystalline Solar Panel “We are having a great time with our solar panel and can't wait to order more. You can access items ranging from Renogy's solar calculator to our video library collection. Size : 1 Pack / 160 watt Verified Purchase. Customer service is the most important part of running a business and from other reviews I have read, this is not Renogy's main concern. I am using Renogy for most of my install. Read honest and unbiased product reviews from our users. I've received partial shipment of items paid for, where fulfillment sends one of two items invoiced and paid for. Report abuse. Trust Renogy.com for all your solar power needs. Key Features 5.0 out of 5 stars Great packaging/ Fast shipping! Pretty weak. Yes (0) No (0) Report. Renogy Intro to Solar. August 20, 2019. It been fun for the family, and even our quadriplegic son uses it to charge the batteries in his power chair, it’s so easy to use, and Surprisingly easy to understand. Due to Covid-19, you may experience long wait times trying to reach a customer service agent as well as delays in shipment. Quality product!” -Steve Santagati. Submitted 2 or maybe 3 tickets starting on 14th and still nothing. I am extremely impressed with their performance and they arrived earlier than expected. I purchased two of them along with the Renogy 40 amp mppt controller for use on an off-grid 12-volt RV system. MISSION & VALUES NO PROJECT IS TOO BIG FOR US. https://renogy.com Electronics. 345. Overall Ratings. Videos for related products. The web … support for technical assistance and customer questions, our team is with you the entire.. Panels due to Covid-19, you may experience long wait times trying to reach customer. Frequently asked questions i purchased two of them along with the Renogy amp..., where fulfillment renogy customer service one of two items invoiced and paid for, where fulfillment sends one two. 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